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The Wallhouse Surgery

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Influenza (Flu) Vaccinations ( posted on Sep 19, 2019 )

Flu Clinics

 

Flu clinics for patients aged over 18 will be held on:

 

Saturday 12th October 2019

Saturday 26th October 2019

 

 This year you do not need to pre-book an appointment. 

 

If you are eligible please attend the surgery between 8.30am - 12pm.

Further dates will be added if you have trouble attending on a Saturday morning.

 

Sessions for patients aged under 18 will be advertised shortly.

 

A flu vaccine is available for free on the NHS for:

  • anyone over the age of 65
  • pregnant women
  • children and adults with an underlying health condition (particularly long-term heart or lung disease)
  • children and adults with weakened immune systems

An annual flu vaccine nasal spray is also offered to healthy children aged 2 and 3. 

 

Children in reception class and school years one, two, three and four are also offered the vaccine which is given at school.

The Wall House Champions ( posted on Feb 14, 2019 )

INRODUCING THE WALL HOUSE CHAMPIONS

 

2019 sees the launch of some very welcome new activities for our patients at the Wall House lead by our new Champions in collaboration with the Practice Team. We call this work Collaborative Practice !

 

We are delighted to welcome this group of fourteen enthusiastic and committed local people  who gift their time to our surgery. We were amazed at the response we had from the initial text message circulated to our patients back in July, we had over 311 expressions of interest in the work. The process of Champion finding was organised by ‘Altogether Better’ an established national NHS Organisation. which brings citizens together to work with GP Practices. The aim is to do things differently in Primary Care  and relieve pressure by improving  general wellbeing among specific patient groups by means other than a visit to the doctor or nurse, eg lessening social isolation, exercising in similar company, and support for carers and so on.

 

Twenty Champions met with the surgery team for two days of workshops in September. Ideas were explored to see how the skills, interests and passions of our Champions could best help our patient population. Plans were made. This is very much an evolving process and will continue to be so as the work  gets established.

 

The ‘Cuppa and Chat Champions’ were the first to kick off on January 9th at 1pm in the downstairs reception. The entrance area suddenly gained a new vibe with smiling faces hot drinks and biscuits. It was clearly a success as the patients returned again 2 weeks later. The champions have commented that this also gives some carers a welcome extra breather, so they were effectively killing two birds with one stone.

 

30th January saw the very first ‘Dog Walking Champion’ meet, 9.30 at the Surgery or 10.00 in the Park. No dog required! The aim is to bring together patients for gentle exercise in good company canine or otherwise.

 

Other projects planned for the future include, a group for patients with dementia, the development of a guide to all the services available for young people with mental health and emotional issues. A gentle exercise class, and nutritional guidance for prediabetic patients.

 

Our Wall House Champions are a really friendly bunch, who are giving up their time and energy to bring a new dimension to our surgery. We are very excited to see how these projects develop, and we are certain that the patients will only benefit long term from their help.

 

Cuppa and Chat -1st and 3rd Wednesday of the month 13:00-14.30 at the surgery.

 

Dog Walking Champions-Last Wednesday of every month, meet outside the Surgery at 9.30am, or 10.00am at Priory park.

 

 

Dr Joanna Wallbank

GOOD NEWS ( posted on May 25, 2018 )

The new surgery will be open from Monday 2nd July 2018, although ground works will continue until early August so there will still be some disruption, especially the early part of that week, as the temporary accommodation is removed.

 

Although the move will take place during the weekend, there will be a change to the appointments for the week beginning 25th June to 6th July, to on the day only, to allow us to prepare and adapt to working from the new surgery.

 

We appreciate the current appointment system has caused some fustration and discussions are currently taking place to design an appointment structure to reflect our new surroundings.

 

We will also be having a new telephone system installed which we hope will alleviate the lengthy wait some patients have experience.

 

We would ask that you bear with us as we get used to not only a new building, but also a significant amount of new technology, which we hope will improve your experience when visiting the Practice.

 

Thank you for your patience and understanding. 

Additional GP appointments for Improved Access ( posted on Apr 13, 2018 )

Additional GP Appointments from 1st October 2018 which have been made available for East Surrey patients to book at our hub locations:

  

CATERHAM                                HAWTHORNS                                        BIRCHWOOD

     DENE                                        SURGERY                                        MEDICAL PRACTICE 

 

  Church Road                            1 Oxford Road                                      Kings Road

 Caterham CR3 5RA                  Redhill  RH1 1DT                                 Horley RH6 7DG

 

Monday - Friday                         Monday - Friday                                Monday - Friday

       4-8pm                                       5-8pm                                             4-8pm

 

   Weekends                                    Saturday                                        Saturday

   10am-2pm                                 10am - 2pm                                   8am - 12noon

 

 

Please note, capacity is limited and has been shared across the East Surrey practices.  All appointments must be pre-booked by your own GP practice so please do not attend without an appointment as it will not be possible to see you.

Roof is on! ( posted on Jan 5, 2018 )

Out of Hours Care ( posted on Jan 4, 2018 )

NHS services are there for you when you need them. But many people are using urgent care services with health concerns that could be treated by a GP or pharmacist. This makes these services very busy and means you and others may have to wait longer to be treated.

The NHS is doing everything it can to prepare for the extra pressures and demands over the busy winter months.

 

You can #HelpMyNHS to give the best care by making sure you and your loved ones get the right care, at the right time, in the right place. This website helps you do this by highlighting where you can get medical treatment that is right for you. It includes details on the alternative services to A&E and GPs, along with tips on using of GP appointments properly, taking steps to help prevent getting ill and self-manage minor illnesses, as well as other services, such as pharmacists.

It is tailored to include listings on specific services available to you across Sussex and East Surrey. 

 

Out of hours care

For medical help for non-life threatening conditions when your GP surgery is closed, call NHS 111 or visit your local community pharmacy.

Minor Injuries Unit at Caterham Dene Hospital, Church Rd, Caterham, CR3 5RA

  • 9am-8pm, 365 days a year

Help available if you're finding it difficult to cope ( posted on Jun 7, 2017 )

Everyone can feel stressed, unhappy or overwhelmed sometimes - please click here to find out about the range of local services on offer; you can self refer and don't necessarily need to see your GP first.

The walls are going! ( posted on Jun 7, 2017 )

 

The first floor is just beginning to take shape

 

( posted on Mar 17, 2017 )

IMPORTANT ADVICE REGARDING CHILDREN WITH CONJUNCTIVITIS

 

Please click here to read the advice from the CCG recently sent to Head Teachers of Surrey schools

Building progress ( posted on Jan 27, 2017 )

The building work is progressing well.  We've added some photographs so you can see what's going on behind the wall and the new surgery entrance

 

Below the green fencing is the old waiting room!Temporary cabins housing the GP's & adminThe entrance has movedThe new entrance to the surgery reception area

Dr Kerr's appointments ( posted on Nov 17, 2016 )

 

Dr Kerr is now available to see patients

Surgery Redevelopment ( posted on Oct 7, 2016 )

 

Our redevelopment build will commence on Monday 10th October 2016. We will be relocating to a temporary build in the rear car park from Monday 21st November. We apologise for any disruption and inconvenience this may cause in the coming months.  See the news page for updates and photographs!

CQC Visit ( posted on Aug 10, 2016 )

 

The CQC inspected this Practice on 17.8.16 and issued an overall rating of 'Good'.  The full report is available by clicking on the link on the home page

Travel vaccinations ( posted on Jul 6, 2016 )

 

Please note the Practice will now only be able to offer vaccines for travel that are available on the NHS.

 

The NHS vaccines, free to patients are:

Hepatitis A    - To be given as 1st injection then booster at 6/12 months (lasts 20 years)

Typhoid        - Lasts 3 years

Tetanus        - Lasts 10 years

Diptheria      - Lasts 10 years

Cholera        - Required per trip

 

Where private vaccinations are required, patients should make an appointment with a Private Travel Clinic; a list of these can be found on the internet.

Launch of the ''One You'' campaign ( posted on Apr 11, 2016 )

One You campaign encourages East Surrey residents to take action

 

March sees the launch of One You; a new public health campaign supporting adults in choosing to lead healthier lifestyles and reduce their risk of developing long-term conditions in the future.

‘One You’ has been created to support people to make simple changes towards a longer and happier life. ‘One You’ will provide tools, motivational support and encouragement every step of the way, to help people improve their health right away. A range of Apps can be downloaded to support you along the journey.

Making changes to your lifestyle isn’t easy and takes willpower, however committing to make small changes can bring huge benefits in the future.

Keep an eye out for ‘One You’ campaign material appearing on posters, websites and social media over the next few weeks. You can also take a free health quiz to see how you score, complete the ‘how are you quiz’. 

MENINGITIS B VACCINE FOR CHILDREN ( posted on Mar 5, 2016 )

We have had many calls regarding this vaccine for young children following news coverage.

 

This vaccine is given as part of the first baby vaccine schedule at ages 8 and 16 weeks with a booster are 12 months (if baby was born after May 2015). At the moment, there are no plans to introduce the vaccine to older children as a 'catch-up' yet. We do not offer private vaccines for our patients.

 

If you would like further details on Meningitis, or the vaccine please visit the NHS Choices website for more information.

NEW ELECTRONIC PRESCRIPTION SERVICE (EPS) ( posted on Mar 17, 2015 )

Electronic Prescription Service (EPS)

EPS enables prescribers - such as GPs and practice nurses - to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. The pharmacy can also manage all of your repeat prescription needs without you having to put a request in to the surgery each time.  This makes the prescribing and dispensing process more efficient and convenient for patients and staff.  

 

Click on HERE for further details

 

THE SERVICE GOES LIVE ON 12TH MAY 2015. CONTACT YOUR PHARMACY TO REGISTER FOR THE SERVICE. IF YOU DO NOT USE A LOCAL PHARMACY YOU CAN REGISTER AT THE SURGERY.

VIEW YOUR MEDICAL RECORD ONLINE ( posted on Mar 9, 2015 )

 

YOU CAN NOW VIEW PARTS OF YOUR MEDICAL RECORD ONLINE. 

 

PLEASE CLICK HERE FOR FURTHER DETAILS OR GO TO OUR INTERNET FACILITIES PAGE.


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