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The Wallhouse Surgery

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NHS services are there for you when you need them. But many people are using urgent care services with health concerns that could be treated by a GP or pharmacist. This makes these services very busy and means you and others may have to wait longer to be treated.


The NHS is doing everything it can to prepare for the extra pressures and demands over the busy winter months.


You can #HelpMyNHS to give the best care by making sure you and your loved ones get the right care, at the right time, in the right place. This website helps you do this by highlighting where you can get medical treatment that is right for you. It includes details on the alternative services to A&E and GPs, along with tips on using of GP appointments properly, taking steps to help prevent getting ill and self-manage minor illnesses, as well as other services, such as pharmacists.

It is tailored to include listings on specific services available to you across Sussex and East Surrey. 


Out of Hours Care

For medical help for non-life threatening conditions when your GP surgery is closed, call NHS 111 or visit your local community pharmacy.


Minor Injuries Unit at Caterham Dene Hospital


9am-8pm, 365 days a year


Out of Hours Service




What is NHS 111?


A simple free to call, easy to remember 3 digit number that is available 24hrs a day and 365 days per year.


When should I use 111?

  • When you need medical help but not a 999 emergency
  • When your GP practice is closed or you are away from home
  • When you think you need A&E or another urgent care service
  • When you need health information or advice


For more information you can download the information leaflet or easy read version.


If you require the leaflet in a different language go to the NHS Choices website



The out of hours service is also provided by NHS 111 between 6.30pm and 8.00am and at weekends and bank holidays.  Please Call 111 if you need a doctor during this period. The number is also given in a telephone message on our normal number 01737 244325. The out of hours service should only be used if the problem cannot wait until the surgery is open. 

In the case of a Life Threatening Emergency Please Ring 999.


The Emergency Department

East Surrey Hospital
Canada Avenue
Tel: 01737 768511

Open 24 hours-a-day, seven days a week


The Emergency Department is designed to treat patients who have suffered a serious injury or accident, or who have developed a sudden serious illness and are brought to hospital by ambulance or who have been referred by a GP or minor injuries centre

Minor Injuries and Illness

Patients with less serious injuries and illness may find it easier to attend an urgent treatment or minor injury centre, where they will usually be seen more quickly.  Examples of conditions treated include: cuts that need stitching or dressing, sprains and strains of muscles and joints, minor bone fractures - such as broken ankles or wrists, superficial burns, removal of foreign bodies, skin complaints such as rashes, bites and stings.

Caterham Dene Minor Injuries Unit

Open Mon to Sun 9.00am to 8.00pm last patient accepted at 7.30

Over 18's only

Church Road



Tel: 01883 837500


Crawley Hospital Urgent Treatment Centre

Open 24 hours, Seven Days a Week
West Green Drive
RH11 7DH
Tel: 01293 600300


Horsham Minor Injuries Unit

Open Mon to Fri 9.00am to 5.00pm

Horsham Hospital

Hurst Road


RH12 2DR


Emergency Dental Care


Please be aware GP's do not deal with dental emergencies, you must either contact your dentist or the emergency number below.


NHS 111 (24 hours)


For Bank Holiday Opening Times Please Refer to the Opening Hours Tab at the Top of the Page.

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