Phone System Improvements

📞 We've Upgraded Our Phone System! 📞

To make communicating with us easier and more efficient, we’ve introduced two exciting new features:

✨ 1. Appointment Check & Cancel System
You can now automatically check or cancel appointments through our phone system!
✔️ Simply call from a number we have on file
✔️ Enter your date of birth when prompted
📅 You’ll be able to hear your upcoming appointments or cancel them (please note: cancellations within 2 hours of your appointment must still be done by speaking with a team member).

✨ 2. SMS Callback with Queue Tracking
If you request a callback, you'll now receive an SMS with a live queue tracker.
📲 See your place in line in real-time
📝 Complete an online form
❌ Or cancel your place in the queue — all from your phone!

We hope these changes help make your experience with us smoother and more convenient. Thank you for your continued support! 💙

Published on 2 July 2025